Privacy Policy
Last updated: May 3, 2026
Introduction
MyTrust.ai (hereafter referred to as "we", "our", or "us") operates MyTrust.ai, which collects and uses the personal data of the visitors of MyTrust.ai. This Privacy Policy applies to our Website and any products and services offered by MyTrust.ai.
Before you use our services, please carefully review this Privacy Policy to understand our data practices. By using MyTrust.ai, you agree to the collection and use of information in accordance with this policy.
What We Collect
Personal Information You Provide
- • Name and contact information (email, phone number)
- • Document details (type of document, description)
- • Wallet address (when choosing self-custody option)
- • Emergency contacts for document access
- • Payment information (processed securely via Stripe)
Device and Usage Information
- • IP address and browser type
- • Operating system and device model
- • Pages visited and time spent on site
- • Referral source (how you found us)
Blockchain Information
- • Transaction hashes on the Ethereum blockchain
- • IPFS content identifiers (CID)
- • Smart contract interactions (when applicable)
- • Document hash for verification purposes
How We Use Your Information
To Provide Our Services
We use your information to create and manage your document storage account, process payments, and provide document verification services.
To Improve Our Services
We analyze usage patterns to improve our platform, develop new features, and enhance user experience.
To Communicate With You
We send important updates about your account, service announcements, and respond to your inquiries.
To Protect Our Services
We use information to detect and prevent fraud, security incidents, and other unlawful activities.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We share data with trusted third parties who perform services on our behalf, including payment processing (Stripe), cloud hosting, email delivery, and blockchain storage services. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose information when required by law, subpoena, or in response to government requests. We also share information to enforce our terms and protect the rights of MyTrust.ai and our users.
Business Transfers
Your information may be transferred in connection with a merger, acquisition, or sale of all or any portion of our business.
Data Security
Encryption
All documents are encrypted using AES-256 encryption in transit and at rest. Your data is protected end-to-end.
Blockchain Storage
Only cryptographic hashes of your documents are stored on the Ethereum blockchain. The actual documents are stored on IPFS with access controls.
Access Controls
We implement role-based access controls and audit logs to track who accesses your documents and when.
Regular Audits
We conduct regular security assessments and penetration testing to identify and address vulnerabilities.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information (subject to legal retention requirements).
Opt out of marketing communications and certain data processing activities.
Receive your data in a portable, machine-readable format.
California Privacy Rights
California residents have additional privacy rights under the California Consumer Privacy Act (CCPA). You have the right to:
- • Know what personal categories are collected and sold/shared
- • Opt-out of the "sale" or "sharing" of personal information
- • Non-discrimination for exercising your privacy rights
- • Delete personal information (subject to exceptions)
To exercise your California privacy rights, please contact us at mytrust.ai@proton.me or call 307-466-1566.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information and improve our services. You can control cookies through your browser settings.
Essential Cookies
Required for the site to function properly, including session management and security features. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our site to improve performance and user experience.
Functionality Cookies
Remember your preferences and settings to provide enhanced functionality.
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness. You may opt-out at any time.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will delete that information as soon as possible.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Retention periods:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
Have questions about this Privacy Policy? Contact us at:
mytrust.ai@proton.me
Phone
307-466-1566
Address
412 N Main St Suite 100
Buffalo, WY 82834